Right before we left for break Dec 19, we found out that Wake Forest University is now an official "Accredited Training Associate (ATA)" and can now teach ITIL v3 Foundations classes! We are even listed on the Loyalist list of training providers for ITIL v3 Foundations! ITIL course accreditation is a little complicated. :-) To offer accredited training, an organization must become an "Accredited Training Organization (ATO)," or become an associate to an existing ATO. Each trainer must also become an "Accredited Trainer (AT)." A couple of months ago, we teamed up with taruu, a great group of people and an ATO. We are now an ATA for taruu. Part of our deal is that we can offer academic discounts on ITIL v3 Foundations training! Let me know if you're interested! Individual site contributors are solely responsible for the content of this web site.
|
|||
ITIL V3 Classrtoom and Online Training
itSM Solutions® is a U.S. based (Lexington, North Carolina) accredited courseware and training provider (ACP/ATP) specializing in the development and delivery of ITSM training solutions for IT and business professionals. Please contact sales@itsmsolutions.com for more information
itSM Solutions® Partner Program offers IT training and service organizations the opportunity to launch their own co-branded ITSM Mentored Learning Training program without going through the pain and expense of developing one internally. Training programs include:
itSM Classroom Training -
All classroom programs include accredited student courseware delivered by a certified itSM Solutions® Mentor in a public, onsite or virtual (webinar) classroom environment.
Classroom programs include:
V2 or V3 Orientation
V2 or V3 Foundation
V2 Practitioner (IPSR, IPRC, IPAD, IPPI)
V2 Service Manager
V3 Lifecycle
V3 Capability
V3 Managing Across the Lifecycle
V3 Bridge (both Foundation and Service Manager)
ITSM Process Consulting Workshops
V3 Polestar™ Simulation
itSM Online Training -
All online programs include accredited online lectures and student courseware delivered online by a certified itSM Solutions® Mentor in a public, onsite, desktop or mobile classroom environment. itSM Online Classroom Training
- Enables enterprises to train their IT organization without losing the true value of classroom training - "The Mentor".
- Provides students the flexibility learn at their own pace and to schedule their training just like they would schedule daily meetings.
- Eliminates thousands of dollars in instructor fees, travel expenses, shipping and lost productivity costs.
- Supports a universal per day pricing model for all online training programs.
Online training programs with student manuals include:
V3 Orientation
V2 or V3 Foundation
V3 Lifecycle
V3 Capability
V3 Managing Across the Lifecycle
V3 Bridge (both Foundation and Service Manager)
itSM Training Support Services
Both options can be combined with a series of value added service programs (partner or itSM Solutions® provided) that are designed to enhance the students overall training experience. Service programs include:
One-on-One Mentoring Services that enable students to reach out to a trusted advisor or coach for questions that might come up during a student's online training program.
Program Management Services that enable enterprises to monitor and manage the students progress throughout the entire training program.
Online Student Assessment & Practice Exams that enable students to assess their understanding of the ITSM program they are being trained on along with taking a series of online practice exams in preparation for the actual exam.
Exam Services that enable students or training coordinators to schedule exam services for individuals or groups within their IT department.
ITSM Bookstore Services offering students and training coordinators access to third-party books designed to add value to the ITSM focus area under review.
Customization Services that enable enterprises to create training and certification programs focused around the specifics of the enterprise ITSM program.
Partner Programs
The itSM Solutions® Partner Program provides support for three reseller solutions. Partners are free to choose the itSM Training program or programs that best meets the needs of their clients. Options include:
Turn-Key Partnership where the partner provides the sales and marketing functions and relies on itSM Solutions® to deliver the back-end services required to deliver a quality program to their client.
Courseware & Exams Only Partnership where the partner provides the sales, marketing, mentor and support service functions and relies on itSM Solutions® to deliver only the courseware and exams services required to support the program.
Storefront Partnership where the partner sets up a storefront on their web site to resell the itSM Solutions® online training portfolio and relies on itSM Solutions® to deliver the back-end support services.
itSM Partner Support Services These series are available help partners establish their ITSM presence and brand in the marketplace.
Accreditation Services - itSM Solutions® provides application and courseware support service for partners looking to seek their own accreditation with EXIN, ISEB or APMG.
Sales & Marketing Services - itSM Solutions® provides sales & marketing services designed to help partners get their program off the ground.
Web Site Development - itSM Solutions® provides development services designed to help partners establish or update their exiting web site to include the itSM Solutions marketing and training catalog content.
Partner Pricing Models
The itSM Solutions® Partner Program provides support for multiple U.S. and International tiered pricing models. Options include:
Per Student Pricing - This option requires no upfront commitment or purchases.
Prepaid Courseware Credits - This option enables partners to purchase discounted courseware credits that can be used to purchase any of the V2 or V3 Training programs.
OEM - This option enables partners to purchase a generic, pre-accredited slide deck that can be used by partners to seek their own accreditation.