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borwicjh's blog
Posted new templates
Submitted by
borwicjh
on Thu, 05/21/2009 - 08:38
Change Management
Service Portfolio Management
Service Strategy
Service Transition
ITIL
We just posted two additional templates on the site:
Technology Evaluation Form
, posted under
Service Portfolio Management
. We use this form to evaluate a technology request to determine high-level risks.
Service Acceptance Criteria
, posted under
Change Management
. We use this template as a checklist to go through before any significant service modification goes live.
borwicjh's blog
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