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Home » Blogs » borwicjh's blog

Write-ups from my first conference day at itSMF Fusion 2009

Submitted by borwicjh on Mon, 09/21/2009 - 22:02
  • itsmf
  • itsmfusion
  • itSMFusion2009

Here are links to blog entries for the sessions I attended today (Monday) at itSMF Fusion 2009:

  • itSMF Fusion 2009: Ask the Expert--Continual Service Improvement
  • itSMF Fusion 2009: Keynote by Dr. Jackie Freiberg
  • itSMF Fusion 2009: ITSM+PMO=NWO
  • itSMF Fusion 2009: Accelerated ISO/IEC 20000 Adoption Case Study
  • itSMF Fusion 2009: Rethinking Key Performance Indicators (KPIs) During an Economic Downturn
  • itSMF Fusion 2009: Vroom! Running IT Like a Business
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