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borwicjh's blog
itSMF Fusion 2009: Days two and three
Submitted by
borwicjh
on Wed, 09/23/2009 - 18:34
itsmf
itsmfusion
itSMFusion2009
Well, itSMFusion 2009 is over! Here are my write-ups. See also my
write-ups from day one
.
Day two
(Kirk Weisler gave a keynote about being "positively contagious," which I didn't write up)
itSMF Fusion 2009: IT Strategy--the Key to Getting Executive Support
(I went to part of a good presentation about OLAs but had to step out)
itSMF Fusion 2009: Release & Deployment Management: What the Books Didn't Tell You
itSMF Fusion 2009: CSI--Just Click Your Heels and Sprinkle Pixy Dust... Right?
Day three
itSMF Fusion 2009: Planning Business Manager and Customer ITIL Induction
itSMF Fusion 2009: Roadmapping Service Management Success
borwicjh's blog
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