Well, itSMF Fusion 2009 is over. The only one I'd been to previously was itSMFusion 2007 in Charlotte, NC. (If you're interested, see blog entries from 2007 and from 2009.) I went to the academic forum for the first time, as well as the conference proper.
First off, Gaylord Hotels are BIG!! Check out this movie from ServiceSphere:
Twitter was in force this time--see the twitter hashtag #fusion09.
I had planned on going to all the 7/7:30 AM sessions but I only went to the Monday morning 7AM. After that I wanted the sleep.
Next year, I'd like to
- go again to the academic forum, and try to liaise between the academic forum and the itSMF Higher Ed SIG
- review the presentations in advance if possible, to understand which ones to attend
- get more peer feedback on what presentations to attend
- bring more vegan food (I am vegan and had to stretch my diet a bit this time--and actually ate all 12 snack bars I brought)
- not bring my digital camera
- research other hotel rates and shuttles (the conference hotel rate may actually be more expensive than going straight to the hotel--and same thing for the shuttle)
- go ahead and plan for downtime--time to recuperate
- consider taking notes directly with my computer or a loaner tablet (if such a thing exists)
- Remember to take into account when the final keynote closes (I didn't realize it went through 1:45 PM, and my flight left at 3 PM, so I had to skip the final keynote)
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