ITIL v3 intermediate course syllabi available

The official "ITIL web site" now includes course syllabi for second-level ITIL v3 courses:

  • Continual Service Improvement Certificate Syllabus
  • Operational Support and Analysis Certificate Syllabus
  • Planning, Protection and Optimization Certificate Syllabus
  • Release, Control and Validation Certificate Syllabus
  • Service Design Certificate Syllabus
  • Service Offerings and Agreements Certificate Syllabus
  • Service Operation Certificate Syllabus
  • Service Transition Certificate Syllabus
  • Service Strategy Certificate Syllabus
  • Managing Across the Lifecycle Certificate Syllabus

Last week Pink Elephant announced they would be offering some of the first ITIL v3 intermediate classes.

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