Three presentations submitted by Wake Forest University IS staff have been selected for the 2009 EDUCAUSE SE Conference in Atlanta, GA on June 1-3:

“Sustainable Governance: Transforming IT from an oral to a written culture” will be presented by John Borwick and Jim Love discussing the value of establishing a formalized management process for departmental governing documents.

Tomorrow a couple of Universities are coming to campus, and we will talk for a few minutes about ITIL. Here are the slides we'll be using, in case they're helpful to anyone! (These slides were designed for narration, but might be useful as is.)

EDUCAUSE 2008 was hosted in Orlando, FL from Tuesday, October 28 to Friday, October 31. On Tuesday, four members of Yale’s ITS department held a preconference seminar titled “Understanding ITIL and Applying It to Your Organization”. According to the presenters, this was the first pre-conference seminar to fill up! Tuesday’s preconference seminar was split into morning and afternoon sessions. In the morning session, presenters discussed the general overview of ITIL and talked about the different phases of an ITIL implementation.

ILX Group posted a presentation about ITIL on their site. This is a really nice starting point for understanding the history, revisions, and current state of ITIL.

Check it out at: http://www.ilxgroup.com/itil-v3-presentation.htm