closed loop

The importance of "Check" and "Act" in the PDCA cycle

Deming's process improvement model, the "PDCA" cycle, consists of four steps:

  • Plan
  • Do
  • Check
  • Act

I think organizations progress from a "Do" cycle (with no planning), to a "Plan-Do" cycle (with no check), to a "Plan-Do-Check-Act" cycle. Personally I have created project plans for process improvement that did not include any post-implementation check-ups--and without these check-ups it's easier for the improvement to "roll back" if it wasn't implemented fully.

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