EDUCAUSE 2008 was hosted in Orlando, FL from Tuesday, October 28 to Friday, October 31. On Tuesday, four members of Yale’s ITS department held a preconference seminar titled “Understanding ITIL and Applying It to Your Organization”. According to the presenters, this was the first pre-conference seminar to fill up! Tuesday’s preconference seminar was split into morning and afternoon sessions. In the morning session, presenters discussed the general overview of ITIL and talked about the different phases of an ITIL implementation.