Last week we attended EDUCAUSE's Southeast Regional Conference 2009. We gave a couple of presentations related, more or less, to IT Service Management, and heard several others that you could call IT Service Management as well. The "Defending the IT Budget" presentation, for example, was about financial management.

The itSMF Higher Education SIG also has a virtual meeting coming up.

Cross-posted to http://www.educause.edu/blog/borwick/SummaryIntegratedbyDesignAMode/173227.

Robert Thacker from Southern Polytechnic State University gave this presentation, "Integrated by Design: A Model and Methodology for a Sustainable, Integrated Enterprise Information System."

Cross-posted to http://www.educause.edu/blog/borwick/SummaryDevelopingStaffPosition/173074.

Zane Phipps and Matthew Silverman from George Mason University gave this presentation on "Developing Staff Position Descriptions from an Organizational Perspective."

Cross-posted to http://www.educause.edu/blog/borwick/SummaryDefendingtheITBudget/173073.

J. L. Albert, James Amann, and Mary Jane Casto from Georgia State University gave this presentation, "Defending the IT Budget."

Georgia State University is doing a lot of cool things. They also presented on project prioritization Monday.

Cross-posted to http://www.educause.edu/blog/borwick/SummaryRibbonsintheSkyACustome/173072.

Julie Leary and Amy Martin from Towson University gave this presentation, "Ribbons in the Sky: A Customer-Focused Approach to Implementing Change."

Cross-posted to http://www.educause.edu/blog/borwick/SummaryOutsourcingEMailandOthe/173071.

Kyle Johnson from Guilford College and Charles Slack from Norfolk State University gave this presentation on "Outsourcing Email and Other Applications."

Jim and I will be giving our second EDUCAUSE Southeast Regional Conference presentation tomorrow, on Creating a Change Advisory Board. Our presentation materials are posted on EDUCAUSE and are also below.

Cross-posted to http://www.educause.edu/blog/borwick/SummaryProjectPrioritizationMa/173007.

Randall Alberts, head of the Project Management Office at Georgia State University, gave a presentation called "Project Prioritization Made Easy."

Their organization has 185 IT employees and 3 project managers including Randall. These three support project management in IT but do not manage all projects.

Cross-posted to http://www.educause.edu/blog/borwick/SummaryAConversationwithJoelHa/173006.

Joel Hartman followed up on his keynote in "A Conversation with Joel Hartman."

Cross-posted to http://www.educause.edu/blog/borwick/SummaryLeadershipTheKeytoaSust/173005.

Joel Hartman of the University of Central Florida gave the conference keynote.

IT's sustainability issues are a microcosm of humanity's sustainability issues. Where will the human race be in the future? How do we ensure we don't continue to grow beyond our means?