EDUCAUSE 2008 was hosted in Orlando, FL from Tuesday, October 28 to Friday, October 31. On Tuesday, four members of Yale’s ITS department held a preconference seminar titled “Understanding ITIL and Applying It to Your Organization”. According to the presenters, this was the first pre-conference seminar to fill up! Tuesday’s preconference seminar was split into morning and afternoon sessions. In the morning session, presenters discussed the general overview of ITIL and talked about the different phases of an ITIL implementation.

Some of the EDUCAUSE 2008 presentations are now posted online. Presentations include the three general session presentations as well as an number of featured speaker presentations.

Here is a link to an index page where you can hyperlink to the presentations:

http://net.educause.edu/e08/

Check them out!

A seminar titled "Understanding ITIL and Applying It to Your Organization" will be presented on Tuesday, October 28 from 8:30 a.m. to 4:30 p.m.

The seminar is presented by:

* William Cunningham, Associate Director Process Operations, Yale University
* Susan Grajek, Senior Director, ITS Client Support, Yale University
* John Guidone, Manager - Desktop Technologies, Yale University
* Chloe Kennedy Turnbull, Business and Process Analyst, Process Operations, Yale University